Aon Launches Employer Solution to Improve Musculoskeletal Care for Workers

AON has launched its MSK Integrated Care Solution with three leading health care companies to help employers improve quality and affordability of musculoskeletal care for their employees. Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions, will help employers engage and educate their workforce as well as manage the solution’s performance by aggregating medical claims data and measuring outcomes.

Aon is collaborating with 98point6, Hinge Health and Employer Direct Healthcare on behalf of employers and health plans to create an integrated care model that will help achieve the best clinical outcomes, avoid unnecessary surgeries and address high costs with the most affordable rates.

“Musculoskeletal ailments are among the largest cost drivers for employer health plans,” said Michael Murphy, senior vice president, health innovation for Aon. “With more employees working from home during the COVID-19 pandemic, these trends are being exacerbated, providing an opportunity to help more people access high-quality, affordable musculoskeletal care.”

Within the integrated solution, members have access to Employer Direct Healthcare’s SurgeryPlus® concierge services and surgical network as well as Hinge Health's wearable technology and clinical care team that includes doctors, physical therapists, expert specialists and health coaches. 98point6 provides members with virtual, 24-hour primary care delivered by U.S. board-certified physicians who can diagnose, treat, prescribe medications, order labs and follow-up with patients via an artificial intelligence (AI)-powered, text-based mobile application.

For employers, the new solution will provide:

• a holistic, integrated musculoskeletal program without needing to build, contract or manage multiple vendors independently;
• better engagement, savings, clinical outcomes and return on investment compared to contracting with the individual point solutions; and
• mutual accountability for guarantees and outcomes across the vendors to ensure greater value.

Employees will gain access to care through a range of settings. The integrated solution also delivers concierge support throughout the health care journey and provides best-in-class treatment with no or low out-of-pocket costs.

“There is a large amount of inappropriate care provided along with high variation in costs and quality,” said  Dr. Neal Mills, chief medical officer for Aon. “We have assembled market-leading solutions to create a cohesive singular product offering that will help workers get the right care in the right setting at the right time.”